PERFUME ELEGANCE RETURN POLICY.
Our refund and returns policy last 30 days. If 30 days have passed since your receive, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift Items
- Sale Items
- Discounted Items
Any additional gift item, a specific on sale Perfumes or any discounted items will not be refundable.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges & returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to Unit 187, 1355 Kingston Road Pickering, Ontario. L1V 1B8 Canada .
To return your product, you should mail your product to Unit 187, 1355 Kingston Road Pickering, On. L1V 1B8 Canada. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a traceable shipping service or purchasing shipping insurance. There are high chances of not receiving your item, so make sure that you return your item through a trustworthy shipping company.